Our No Win No Fee agreement means you can pursue a personal injury claim, without having to worry about paying any upfront legal costs. Should your compensation claim be unsuccessful, our No Win No Fee agreement can provide you with the peace of mind that you won’t be charged, and left out of pocket. You shouldn’t be put off making a claim due to any financial risk, allowing you to rightfully seek the compensation you deserve after an accident in a public place that wasn’t your fault.

When you’re out and about in a public place, the last thing you should expect is to be injured. Whether that be in the park, in a shop or restaurant, or even just walking down the street. We understand how sudden and shocking being involved in an accident in a public place can be and realise the impact injuries can have on your life and finances.

Private businesses and public bodies, such as councils and local authorities, all have a duty of care to keep the public safe from harm. It may be easy to blame yourself for an accident in a public place, such as a trip or a fall, but if a duty of care has been neglected then you could make a claim for compensation.

Our expert Personal Injury Team offer a free initial consultation, where they can assess the circumstances of your accident and advise on how we could help. Even if you’re not sure whether you have a reasonable claim or not, we can investigate your case and find out who is responsible for your accident and what compensation you are entitled to.

The most common public liability accidents are slips, trips and falls. These types of accidents could arise from poorly maintained or uneven roads and pavements, or maybe a spillage on a supermarket aisle.

Some other examples might include, but are not limited to, burns from spills in a café or restaurant, injuries from broken glass which hasn’t been cleared, and lift or escalator accidents in a shopping centre.

If it’s possible for you to do so, we recommend you report your accident to a member of staff so it can be logged in an accident book, or obtain details of witnesses of the accident. This can all be useful information when making a public liability claim.

Public accidents can happen almost anywhere, and for many different reasons. If your accident happened in the last 3 years, and it wasn’t your fault, it is worth speaking to us and seeing if we are able to help.

The type of space in which a public accident occurred, can ultimately decide who has responsibility for the accident and any consequences of it.

The owners of public premises are required by law to keep any visitors safe, by following all health and safety regulations in place. These regulations might include; cleaning spillages, signposting wet flooring, making sure walkways are well-lit and clear of any hazardous obstacles.

Any other public spaces will usually come under the responsibility of a Local Authority such as the City Council, or the Highways Agency. For example, public pavements and walkways should be well maintained for safe use by the public, in order to avoid accidents such as slips, trips and falls.

If the owner of a business or a Local Authority fails in their duty of care, by not following correct health and safety regulations and as a result, you’ve been involved in an accident in a public place; you are entitled to make a public liability claim.

We know it can often be difficult to tell whether an accident in a public place was someone else’s fault and that it’s easy to blame yourself. But business owners and local authorities are required by law to keep you safe, and if they’ve neglected their duty of care to you then they’ve put you in danger.

Our expert Claims Team offer a free initial consultation where we can talk through your accident and assess whether you have reasonable grounds to make a public liability claim. In order for the claim to be successful, there must be evidence of negligence by the owner of the public space. For example, it must be proven that it was not reasonable in the circumstances for the Local Authority to allow a road or pavement to fall into a state where it causes a member of the public to be injured.

We can gather all necessary information from you plus any additional evidence required, in order to provide a strong case for your claim and get you the compensation you deserve.

What is contributory negligence?

Contributory negligence is where the injured party is found to be partially to blame for the accident. However, this does not mean that a claim for compensation cannot be successful, as the other party can still be partly responsible.

If you are unsure of whether you have a reasonable claim, the best thing to do is talk to a member of our Claims Team. We will be able to go through the details of your case and advise you honestly on what steps you can take.

How do I claim compensation?

Contact us and we’ll gather all the important details regarding your accident. This will include when and where the accident happened, details of your personal injuries, any medical treatment you have received in relation to, and if there were any witnesses to the accident. Along with details of all this, we’ll ask for any photographs you have taken relating to the accident. After details of all of the above have been provided, we can review your case and assess its success.

In deciding to pursue your case with us, we can take care of the accident compensation claim for you. We will calculate a compensation settlement that reflects your individual, current and future, financial needs. This will be done by not only considering the seriousness and impact of your injuries but also any loss of earnings, your ability to work in the future, travel costs and more. If the injuries you have sustained require medical treatments or therapy, we can also assist with your rehabilitation needs, so you can get back to being yourself.

Our Personal Injury Team understand the concerns you may have following a public place accident, and the impact injuries can have. We have experience in all types of injury claims, but still understand that no two are the same, so will work to get you the compensation you deserve.

If you have been injured in an accident in a public place that wasn't your fault, you can chat with our experts for basic advice for free, and we always operate on a ‘No-Win-No-Fee’ basis.

How much compensation can I claim?

Probably one of the most common questions asked by clients when first enquiring about a personal injury they have suffered, is ‘how much compensation am I entitled to?’ Or ‘how much is my claim worth?’

It’s incredibly hard to say how much compensation you are entitled to following an accident in a public place, as compensation is based on your pain, suffering and loss of amenity. Due to the different circumstances, this is based on it means no two claims are the same, and all are treated individually.

To get a better idea of this, it helps to know how a claim is calculated. Take a look at our "How much compensation can I claim?" guide to understand all the factors involved in calculating your compensation claim.

How long will my claim take?